FAQ
What happened to Roots?
We have rebranded as The Passenger! We are excited for this journey and hope you try our Global Concept!
Do you accept walk-ins?
Yes! We do accept walk-ins! But we highly encourage reservations to avoid longer waits.
Do you have Parking?
Yes, there are parking lots and street parking nearby! There is construction so refer to the parking map below the FAQ to see!
Are you pet friendly?
Yes we are! But you and your pet must sit outdoors and you must secure your pet keeping in mind other guests' safety and comfort. Also, your pet needs to always stay outdoors and must not enter indoors unless they are a service animal.
What is the KCA fee?
We believe in fair compensation for our hardworking kitchen staff who play an integral role in crafting your culinary experience. To ensure they receive the recognition they deserve, a nominal 4% fee is added to your total bill, directly contributing to the equitable compensation of our dedicated kitchen team. We appreciate your understanding and support in our commitment to fostering a sustainable and harmonious work environment for all our staff members.
Do you take care of dietary allergies and restrictions?
Yes, but: a). There may be an additional cost, and b). We may not be able to accommodate if we are busy, short staffed or don't have the necessary ingredients in stock.
Are you wheelchair accessible?
Yes we are.
How many guests can The Passenger accommodate?
If you are planning an event and would like to host it at either of our venues or a small party in our restaurant, please reach out to us.
Any other questions or concerns?
Please contact us today if you have any more questions.